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Desktop-Based ISM LEAD Practice Test
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ISM LEAD Exam Syllabus Topics:
Topic
Details
Topic 1
- Strategy Development: This section covers creating and carrying out long-term supply management plans to meet organisational objectives.
Topic 2
- People Development and Coaching: In this section, focus is on nurturing talent and fostering skills growth within the supply management team.
Topic 3
- Risk and Compliance: This domain covers identifying, assessing, and mitigating potential threats while ensuring adherence to regulations in supply management.
Topic 4
- Stakeholder Engagement: The section covers cooperating and communicating effectively with internal and external stakeholders impacted by supply chain choices.
Topic 5
- Corporate Social Responsibility and Ethics: This domain covers incorporating ethical and sustainable practices into decision-making and supply chain processes.
ISM Leadership and Transformation in Supply Management Sample Questions (Q16-Q21):
NEW QUESTION # 16
A corporation's supply management organization is working with the information technology (IT) department to review its spend categories and identify opportunities for improvement. Which of the following will likely be of GREATEST interest to the firm's senior management?
- A. Quarterly business reviews with key IT suppliers
- B. Reduced acquisition costs for IT products and services
- C. Increased use of local suppliers of IT hardware and services
- D. Supplier scorecards for key IT suppliers
Answer: B
Explanation:
Senior management is typically most interested in strategies that lead to cost savings and increased profitability. Reduced acquisition costs for IT products and services directly impact the bottom line by lowering expenses and improving the organization's financial performance. While other aspects like supplier scorecards and quarterly reviews are important for maintaining quality and relationships, cost reduction is usually the primary concern for senior management as it has immediate and measurable financial benefits.
Reference:
Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2015). Purchasing and Supply Chain Management. Cengage Learning.
Johnson, P. F., & Flynn, A. E. (2015). Purchasing and Supply Management. McGraw-Hill Education.
NEW QUESTION # 17
A supply manager conducts a risk assessment of the company's top five suppliers. One of these suppliers-a sole source of an integral component-has just one database location and no cloud storage. Any calamity could put supply of the component at risk. In this situation, which of the following is the BEST long-term course of action for the supply manager to take?
- A. Work with engineering to reduce the component's uniqueness and allow for alternate sources
- B. Collaborate with IT to offer available database capacity at one of the firm's locations
- C. Analyze the feasibility of insourcing the component
- D. Revise the contract to require the supplier to obtain a backup database facility
Answer: A
Explanation:
* Risk Assessment Overview: The sole source supplier has a single database location, creating a risk for the supply of an integral component.
* Long-term Solution: Reducing the component's uniqueness to allow for alternate sources is a strategic approach. It mitigates the risk associated with dependency on a single supplier and enhances supply chain resilience.
* Collaborative Approach: Working with engineering to modify the component design ensures compatibility with multiple suppliers, broadening the supplier base and reducing supply chain vulnerability.
* Importance of Alternative Sources: Diversifying the supplier base is crucial in risk management to avoid disruptions caused by supplier-specific issues.
* Reference: Supply chain risk management literature, such as "The Resilient Enterprise" by Yossi Sheffi and guidelines from the Institute for Supply Management (ISM), supports the strategy of reducing dependency on single suppliers through component standardization.
NEW QUESTION # 18
The compliance division within EFG, Inc. is reviewing the company's procedures for monitoring and addressing employee fraud. The current system involves employees who suspect fraud reporting their concerns to an internal company email mailbox. Many of the firm's employees are concerned about the confidentiality of this process. Which of the following would be the BEST course of action for EFG to take in order to reduce this concern?
- A. Announce through the intranet the company's commitment to non-retaliation in fraud reporting
- B. Explore opportunities to outsource the reporting function to an independent third party
- C. Change the reporting policy and have employees report concerns directly to their individual managers
- D. Develop a training program that emphasizes the risks caused by employee fraud and the importance of proper reporting
Answer: B
Explanation:
* Confidentiality Concerns: Employees are worried about the confidentiality of the current fraud reporting process. Addressing these concerns is crucial to ensure that employees feel safe reporting potential fraud.
* Independent Reporting: Outsourcing the reporting function to an independent third party can enhance confidentiality and impartiality, making employees more comfortable reporting fraud.
* Credibility and Trust: An independent third party can provide a neutral and trusted channel for reporting, which can increase the credibility of the fraud reporting system.
* Best Practices: Using third-party services for reporting fraud is a common best practice in compliance and risk management to ensure anonymity and reduce the fear of retaliation.
* Reference: This approach is supported by guidelines from the Association of Certified Fraud Examiners (ACFE) and best practices in corporate governance and compliance management.
NEW QUESTION # 19
A water bottling company pays a third party $0.05 each for its tamper-evident bottle closures. This cost can BEST be described as
- A. fixed and indirect
- B. fixed and direct
- C. variable and direct
- D. variable and indirect
Answer: C
Explanation:
The cost of $0.05 each for tamper-evident bottle closures is best described as variable and direct.
Variable Cost: This cost varies with the production volume. As the number of bottles produced increases, the total cost of closures increases proportionally.
Direct Cost: This cost can be directly attributed to the production of each bottle. It is a specific, identifiable expense that is incurred per unit of output.
Reference:
Horngren, C.T., Datar, S.M., & Rajan, M. (2014). Cost Accounting: A Managerial Emphasis. Pearson.
Drury, C. (2018). Management and Cost Accounting. Cengage Learning.
NEW QUESTION # 20
Smith is a supply manager for UVW, Inc. In late June, a stakeholder asks Smith to issue a request for proposal (RFP) with a due date of August 8. Smith makes an error in the RFP and indicates the deadline as August 15. Smith discovers the error several weeks later and, without consulting the supervisor, contacts the stakeholder to say that some potential suppliers could not meet the August 8 deadline and requested that the deadline be extended to August 15. The stakeholder grudgingly agrees to the extension. Smith's supervisor learns of the attempted cover-up before the original due date. Which of the following is the BEST way for the supervisor to handle this situation?
- A. Do nothing, as the stakeholder already agreed to the extra week, and telling the stakeholder what happened could damage the department's credibility
- B. Call the stakeholder, and explain that although the suppliers did not request an extension, the additional time for response will likely increase quality, and thus the extension will be of benefit
- C. Contact the stakeholder and explain the situation, accept bids through August 15, and reprimand Smith in accordance with HR policy
- D. Explain the situation to the stakeholder, contact the suppliers, and request that they submit their responses by August 8 as originally required
Answer: C
Explanation:
* Transparency: It's essential to maintain transparency with stakeholders to preserve trust and credibility.
* Error Correction: Addressing the error promptly and honestly ensures that all parties are aware of the situation and can adjust accordingly.
* Reputation Management: Explaining the situation helps manage potential damage to the department's reputation by demonstrating accountability and responsibility.
* HR Policy: Reprimanding Smith according to HR policy reinforces the importance of adhering to processes and the consequences of not doing so.
* Reference: Leadership and management best practices, as discussed in HBR (Harvard Business Review), emphasize the importance of transparency, accountability, and adhering to organizational policies when addressing mistakes.
NEW QUESTION # 21
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