Refund Policy for Emanubrain

At Emanubrain, we strive to provide high-quality educational content and ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below:

1. Eligibility for Refunds

• Refund requests must be submitted within 24 hours of purchase.
• Refunds are only applicable if:
  • The course content was not accessed or downloaded.
  • The course does not match the description provided on our website.
  • There is a technical issue that prevents course access, and our support team could not resolve it.

2. Non-Refundable Cases

• Refunds will not be issued for:
  • Courses that have been completed or substantially accessed  20% of the course).
  • Change of mind after accessing the course content.
  • Discounted or promotional offers, unless otherwise stated.
  • Failure to meet course requirements or expectations not outlined in the course description.

3. Process for Requesting a Refund

• To request a refund, contact our support team at [email protected] with the following details:
  • Proof of purchase (order number or invoice).
  • Reason for requesting a refund.
• Refund requests will be reviewed within 1days 

4. Refund Approval

• If approved, refunds will be processed to the original payment method within 5 to 7  business days.
• Refunds may take additional time to reflect in your account, depending on your payment provider.

5. Course Cancellations by Emanubrain

• If Emanubrain cancels a course for any reason, enrolled users will receive a full refund automatically.

6. Modifications to the Refund Policy

• Emanubrain reserves the right to modify this refund policy at any time. Changes will be posted on this page with an updated revision date.

For further questions or assistance, feel free to contact us at [email protected]